![]() If you’re still experiencing issues, limiting your screen’s refresh rate to 60Hz may help as a temporary fix, but you’ll need to contact Samsung or visit your local store for support. Samsung’s firmware update (version G98xBXXU1ATD3) should now have been rolled out to affected devices and should solve the issue. The green tint seems most prevalent when the display’s refresh rate is at 120Hz and brightness drops below 30%. One user posted a photo, revealing the severity of the issue. Issue: Galaxy S20 Ultra screen displays a green tint Ram_NunnaĪfter Samsung’s April 2020 update, a few Galaxy S20 Ultra users pointed out that their screens display a green tint. It’s also worth resetting your network settings by going to Settings > General Setting > Reset > Reset Network Settings. This may be worth trying if the two steps above don’t work. Taking this route can solve most occurrences of this issue, although your best bet is to check for a new software update and download/install it.Īlso, one solution for a similar problem with the Galaxy 10e is to wipe the cache partition on your phone (our article on Android’s recovery mode explains how to do this). One fix proposed in the Samsung Community forum is to go to Settings > Location > Google Location Accuracy Off. Updating to Android 11 appears to create this problem, while other users have noted it for the other phones in the S20 series. Some users have complained that their S20 Ultra has Wi-Fi connectivity issues, often failing to download web pages and content even though the phone indicates that it’s connected to a Wi-Fi network. Issue: Galaxy S20 Wi-Fi doesn’t work properly Andy Boxall/ If these steps don’t resolve the issue, it’s time to take your phone to your nearest Samsung or carrier store, or contact Samsung support. You won’t lose any data or settings when wiping the cache partition. Once it’s done, hit the Power button to reboot your system.Your phone will take a few seconds to wipe the cache partition.Press the Volume Down button to select Yes, then hit the Power button again.Once highlighted, select the option with the Power button.Use the Volume Down button to highlight Wipe Cache Partition.Release the keys and wait until you see the phone boot into recovery mode.Once your device has shut down completely, press and hold the Power and the Volume Up buttons until the Galaxy S20 logo appears.Press and hold the Volume Down and Power buttons together until the power options appear.If this doesn’t work, it’s worth wiping the cache partition. It’s also possible to turn off safe mode by opening the notification panel and tapping the Safe Mode Enabled notification. Once youve finished troubleshooting, here’s how to exit safe mode: You should then be able to see if the rebooting issue keeps occurring - if it does, that’s indicative of it being an issue with an app rather than a hardware issue. When you see the Reboot to Safe Mode prompt, tap OK.If you’re all up to date, you could check to see if an app is causing the issue, by booting your phone in safe mode. ![]() The first thing to do is check to ensure there are no new software updates to install. There are a few things to try if this is happening to your phone.
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